Privacy Policy

Introduction

Ghefryonchclixox ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our personal styling services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our services, participate in activities on our website, or otherwise contact us. The personal information we collect may include:

Name and contact information including email address, phone number, and mailing address. When you schedule a consultation or inquiry about our styling services, we collect this information to communicate with you effectively and provide personalized service.

Style preferences and wardrobe information shared during consultations. This includes details about your clothing sizes, color preferences, lifestyle needs, budget considerations, and aesthetic goals. We collect this information to deliver tailored styling recommendations that align with your personal requirements.

Payment and billing information when you purchase our services. This includes credit card details, billing address, and transaction history. We use secure payment processors to handle financial transactions and do not store complete credit card information on our servers.

Photographs and measurements taken during styling sessions with your explicit consent. These visual records help us track your style evolution and provide consistent service across multiple appointments.

Automatically Collected Information

When you visit our website, certain information about your device and browsing behavior is automatically collected. This includes your IP address, browser type and version, operating system, referring website addresses, pages viewed, time spent on pages, and access times. We collect this information through cookies and similar tracking technologies to analyze website traffic patterns, improve user experience, and optimize our online presence.

How We Use Your Information

We use the information we collect for various legitimate business purposes, including:

Providing and managing our personal styling services. Your information enables us to schedule appointments, prepare for consultations, create personalized style recommendations, and maintain continuity across multiple sessions.

Communicating with you about appointments, services, and inquiries. We use your contact information to send appointment confirmations, reminders, follow-up messages, and responses to your questions or requests.

Processing payments and maintaining transaction records. Financial information is used to complete purchases, issue invoices, process refunds when applicable, and maintain accurate business records.

Improving our services and website functionality. We analyze usage patterns and feedback to enhance our styling methodologies, refine our service offerings, and optimize website performance.

Sending marketing communications about our services, style tips, and special offers, but only if you have opted in to receive such communications. You can unsubscribe from marketing emails at any time using the link provided in each message.

Complying with legal obligations and protecting our legal rights. We may use your information to respond to legal requests, enforce our terms and conditions, prevent fraud, and protect the safety and security of our business and clients.

Legal Basis for Processing

We process your personal information based on several legal grounds depending on the nature of the information and the context in which we collect it:

Contractual necessity: Processing is necessary to perform our contract with you when you engage our styling services. This includes scheduling appointments, delivering consultations, and providing the services you have purchased.

Legitimate interests: We process certain information based on our legitimate business interests, such as improving our services, conducting marketing activities, and protecting our business operations, provided these interests do not override your fundamental rights and freedoms.

Consent: For certain processing activities, particularly marketing communications and the collection of sensitive style-related photographs, we rely on your explicit consent. You have the right to withdraw consent at any time.

Legal compliance: We may process your information to comply with applicable laws, regulations, legal processes, or governmental requests.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

Service providers and business partners who assist us in operating our business and providing services to you. This may include payment processors, scheduling software providers, email service providers, and cloud storage services. These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

Professional advisors including lawyers, accountants, and consultants who require access to your information to provide professional services to our business.

Legal and regulatory authorities when required by law or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others. This includes responding to court orders, legal processes, or government requests.

Business transfers in the event of a merger, acquisition, reorganization, or sale of assets. Your information may be transferred as part of such transactions, and you will be notified of any change in ownership or use of your personal information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data during transmission using secure socket layer technology. All information exchanged between your browser and our website is encrypted to prevent interception.

Secure storage systems with restricted access controls. Only authorized personnel who need access to your information to perform their job functions can view or modify your data.

Regular security assessments and updates to our systems and procedures. We continuously monitor for vulnerabilities and implement security patches promptly.

Employee training on data protection and confidentiality obligations. All team members who handle personal information receive training on privacy practices and are bound by confidentiality agreements.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and notifying us immediately of any unauthorized access.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the nature of the information and the purpose for which it was collected:

Client consultation records and style preferences are retained for the duration of our business relationship and for a reasonable period thereafter to facilitate future appointments and maintain service continuity.

Financial and transaction records are retained for the period required by applicable tax and accounting regulations, typically seven years.

Marketing communications records are retained until you unsubscribe or request deletion of your information.

Website usage data and analytics information are typically retained for a shorter period, generally up to two years, to analyze trends and improve our online presence.

When your information is no longer needed, we securely delete or anonymize it in accordance with our data retention and disposal procedures.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to access: You can request a copy of the personal information we hold about you and information about how we process it.

Right to rectification: You can request correction of inaccurate or incomplete personal information.

Right to erasure: You can request deletion of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Right to restrict processing: You can request that we limit how we use your personal information in certain situations.

Right to data portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format and have it transferred to another organization.

Right to object: You can object to our processing of your personal information based on legitimate interests or for direct marketing purposes.

Right to withdraw consent: Where we rely on your consent to process your information, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law, typically within 30 days.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our website.

We use the following types of cookies:

Essential cookies that are necessary for the website to function properly. These cookies enable core functionality such as security, network management, and accessibility.

Analytics cookies that help us understand how visitors use our website. We use this information to improve website performance and user experience.

Functionality cookies that remember your preferences and choices to provide a more personalized experience.

You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling certain cookies may affect website functionality and your user experience.

Third-Party Links

Our website may contain links to third-party websites, services, or resources that are not operated by us. This Privacy Policy does not apply to those external sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our systems.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your information internationally, we implement appropriate safeguards to ensure your information receives adequate protection in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Ghefryonchclixox
13085 Yonge St, Suite #206
Richmond Hill, ON L4E 3S8
Canada

Phone: 403-404-7496
Email: managers@ghefryonchclixox.world

We are committed to resolving any privacy concerns you may have and will respond to your inquiries promptly.